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Returns & Exchanges
Due to the perishable nature of our products, we cannot accept returns on food items. However, if your order arrived damaged or if you received the incorrect item, we are committed to making it right with a replacement or refund.
Return Process
- 1.Documentation
Take clear photos of the damaged product and the shipping box within 48 hours of delivery.
- 2.Contact Support
Email our support team with your order number and the attached photos.
- 3.Review Process
Our team will review your claim within 2 business days to verify the issue.
- 4.Resolution
Once approved, we will issue a full refund to your original payment method or dispatch a replacement immediately.